State Farm® Insurance Agent Joaquin Carrasquillo
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Antonio A
December 4, 2024
"Wouldn’t recommend this State Farm agency to anyone, I was issued a policy while still being charged they canceled my policy the next week without notifying me at all and told me that my policy was never active because they put it in wrong and tried claiming they were not covering my vechile for any damages."
"We’re sorry to hear about your experience. Clear communication and excellent service are priorities for us, and it sounds like we fell short in this case. Thank you for your feedback. Joaquin "
George Trammel
February 13, 2024
"One of the best Insurance to have in Killeen Texas."
"Thank you George for these kind words. We wish you and your family a great holiday weekend. Joaquin"
Anthony Pulse
September 29, 2023
"I have been with State Farm since I was 16 now I'm 59, Have retired 4 different agents over the years, Joaquin is my fifth agent and he and his staff always take care of me Anthony H"
"Thank you Anthony for these kind words. We appreciate your loyalty to State Farm. You have a great day. Joaquin "
Ramiro Villalpando
August 18, 2023
"Awesome service no issues and made my day thank you for everything"
"Hello Ramiro thank you so much for your kind words. We appreciate you taking the time to give our office a review. Our team loves to hear the feedback. You have a great weekend. Drink water it’s too hot out there. "
Jamie Wood
May 11, 2023
"Brenda was extremely helpful in getting me a quote for switching my insurance from out of state. Definitely recommend talking to her about anything you need!"
"Thank you Jamie. We appreciate you taking the time to write a review. Brenda will be happy to hear your feedback. Thank you for your business. Joaquin "
Ashley Rosario
April 18, 2023
"Muy amable muy simpática medió un excelente servicio estoy súper agradecido me ayudo en todo momento 👌🏻"
"Thank you for taking the time to write a review. We appreciate your feedback. Joaquin "
Moto- Spot
April 17, 2023
"Excellent service, all my questions were answered, the staff (Brenda) is very trained and helpful, 100% recommended"
"Thank you for taking the time to let us know about our service. Brenda takes great pride and dedication to ensure our customers are well informed about State Farm. You have a great day. Joaquin "
Ashley Rose
February 18, 2023
"Nicole is truly the absolute BEST. She is so helpful and goes out her way to make sure you understand anything that comes up in regards to your policies. She is so professional, polite, and a positive person. Even if I called upset about something after speaking with her she will make sure you’re satisfied with your service."
"Hello Ashley thank you for taking the time to give us feedback. Nicole is special and a true professional. I will let her know about your comments. She will be happy to hear this. Joaquin "
Melvin Ae
February 9, 2023
"Super helpful and worry free experience, given circumstances that transpired. Thank you Brenda and keep up the good work."
"Thank you Melvin for taking the time to review our office. At times when agent changes occur there may be some delays that may occur. Thank you for your patience and understanding. Joaquin"
Lonzo McKelvy
February 8, 2023
"Help me find the best policy"
"Thank you Lonzo we appreciate you taking the time to give us feedback. You have a great day. Joaquin"
James Curtis
December 14, 2022
"Brenda Montes was extremely helpful in helping me with my Auto Insurance needs. She is a great employee. I highly recommend you see her for a quote on your insurance needs."
"Thank you James for taking the time to give Brenda feedback. I will let her know your comments. Joaquin"
denise noone
December 6, 2022
"This office has amazing customer service. Very helpful and very professional. Thank you for all your help"
"Hello Denise. We appreciate you taking the time to give us feedback. Thank you so much. Joaquin "
Holly Williamson
December 6, 2022
"They worked with me when I requested changes to my home owners insurance policy. I appreciated their professional manner and help.."
"Thank you Holly for taking the time to leave a review for our office. We appreciate you so much. Happy holidays to you and your family. Joaquin"
Omayra Vazquez
November 15, 2022
"Excelente servicio."
"Thank you Omayra. We appreciate the feedback. We wish you and your family a Happy Thanksgiving."
D. Looge
November 4, 2022
"Just started my auto insurance with State Farm after leaving All-State for many years for poor customer service. I spoke with one of their representatives Idaly and she did an outstanding job by giving me a good price on liability insurance. If there is anybody I would like to do my business with, it would be with this young lady name Idaly. So far I'm very happy with my monthly payments."
"Thank you for taking the time to do a review. Idaly will be very happy to hear your feedback. You have a good weekend. Joaquin"
Cynthia McClellan
November 3, 2022
"I just wanted to say that Myra and Idaly helped me very much and was very polite and courteous and gave me extra information that I really needed and I sure appreciate it! I can hardly ever get a hold of my people in the other office, thank you!"
"Hello Cynthia thank you for taking the time to give us your feedback. You have a great day. Joaquin"
Maria Munoz
October 28, 2022
"Was easy Brenda was very patient with me she explained everything and was very clear about our homeowners insurance policy"
"Thank you Maria I will let Brenda know about your feedback. She will be very happy to hear these comments. Joaquin"
Pedro Domenech
October 28, 2022
"Excelente Idaly a sido una estupenda persona que me explicó bien y me buscó todas las artenativas."
"Pedro muchas gracias. Apreciamos sus palabras. Joaquin"
Bob the Baker
October 12, 2022
"Rarely return calls, have screwed up my bill 3 times in less then 9 months, don't even resolve issues when you present them with simple facts, just blame it on other departments with no intent to assist customers. Will be changing offices or canceling with state farm all together."
"Hello Bob I appreciate the feedback. We will take note and improve our customer service processes. Some changes to your policies do take some time to execute. This often leads to billing issues. I understand your frustration. We want to complete our service tasks in a timely manner for all our customers. At times we are at the mercy of other departments. Our intent is to always provide great customer service and in this case we did not. We will work hard to get this resolved for you. You have a good day. Joaquin"
jay gibson
October 7, 2022
"It’s so much to say about these people, if you get caught in a jam, don’t depend on them, I’m just going to leave it there."
"Good morning Mr. Gibson Please give my office a call so we can find your account and discuss the situation. My office manager Trisha and I are determined to make sure you are taken cared of. We are not aware of a situation that you need our assistance."
Derrick Thomas
March 16, 2022
"I have been a Statefarm customer since 2018. Trisha Pickett’s customer service is outstanding, she’s very knowledgeable and always keeps me updated if there are any changes to my policy. I wouldn’t go any other place for Auto/Home insurance. Kudos to Joaquin Carrasquillo Statefarm"
"Thank you Derrick for those kind words. I will let Trisha know your comments. Have a great 2022. Joaquin"
Paul Brown
February 20, 2022
"I have always been pleased with the level of professionalism and customer service I have received from the Carrasquillo State Farm office, the only problems I have faced were not on their end, and the associates did all they could on their part to rectify the problems, Trisha Pickett has especially been helpful, great service for home and auto insurance all the way around."
"Thank you Paul. We appreciate your feedback. I’m glad to hear Trisha was able to assist you and rectify the problem. You have an awesome 2022! Joaquin"
Cheri Shea
February 18, 2022
"Been with them for 15 years. Awesome agent. Love Trisha."
"Great seeing you today. We want to wish you and your family a great 2019. Joaquin"
Carl Orlandi
February 18, 2022
"I’ve had State Farm before color TV…. Rates always change, look at the market now! But the service has always been top notch. Like a good neighbor…😎"
"Thank you for being a customer before the color tv. Love it. Like a good customer Carl is there! We appreciate the feedback and comments. Joaquin"
Yashira Canales
February 17, 2022
"Son muy amables y muy profesionales"
"Thank you Yashira. We wish you an awesome 2022! Joaquin"